Privacy Policy

Effective Date: April 4, 2025

Please read these terms carefully before using our service. By using the service, you agree to comply with these terms.

1. Information We Collect

Name: We may collect your name when you fill out forms on our website, such as contact requests, showing requests, applications, or reservation forms. This helps us personalize our communication with you.

Email: We may collect your email address to send important updates, respond to questions, or share information about your account or community news.

Phone Number: While on our website, through online applications, maintenance requests, showing requests, Tenant Web Access registration, site reservations, or general informational request forms we may collect your phone number to send and receive text messages.

User-Provided Information: Any additional information you provide helps us improve our services and provide better support.

2. How We Use Your Information

We use your data to:

3. Sharing of Information

We do not sell or rent your personal information to third parties. In some cases, we may share limited information with trusted service providers who assist in delivering our services (like text message platforms), but only to the extent necessary and never for marketing purposes. SMS content is not shared with third parties or affiliates for marketing purposes.

4. Message Content

Messages may include promotional offers, alerts, communication about community news, urgent notifications, events, and other content. Standard messaging rates may apply. Message frequency will vary.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access and disclosure. However, no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information. The information you provide is not shared or sold to any 3rd party services, and is used solely for the method of communication with every resident at Island Communities, LLC.

6. Opt-Out

You can opt out anytime by replying “STOP” to a message or reply “HELP” for more information.

7. Contact Us

For questions, please contact us by visiting our contact page for any questions, or concerns.

8. CTIA Compliance

Our service complies with CTIA guidelines. To report concerns or violations, use our contact page.

9. Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website or through other means. Your continued use of the Service after such changes constitutes your acceptance of the revised Privacy Policy.

10. Terms & Conditions

By using our services, you also agree to our Terms & Conditions. These terms explain how our messaging service works, your rights, and how to opt out. To learn more, view our Terms and Conditions policy.